Privacy at Loaero
This notice explains how Loaero handles personal information when you visit loaero.com, place an order or contact us. For privacy questions, email loaerosupport@gmail.com.
Information we collect
We may collect information you provide, including your name, email address, phone number, billing and delivery details, order information, product selections and support messages. Our payment processors handle payment information; Loaero does not receive your complete payment-card number.
When you use the site, our enabled service providers may collect device, browser, IP address, cookie, usage and transaction information needed to operate, secure and improve the store.
How we use information
We use personal information to process and deliver orders, provide customer support, communicate about purchases, prevent fraud, maintain records, operate and improve the storefront, comply with legal obligations, and send marketing only where permitted or requested.
Sharing and international processing
Information may be shared with payment processors, fulfillment suppliers, carriers, technology providers and professional advisers only as needed for these purposes or when required by law. These providers may process information in countries other than your own and apply their own legally required safeguards.
Cookies and choices
The store uses cookies and similar technologies for essential functions such as the cart, checkout, security and preferences. Additional analytics or advertising technologies may be used according to the consent choices shown on the site. You can manage available choices through the store’s cookie controls and your browser settings.
Retention and security
We retain information only as long as reasonably needed for orders, support, legal, tax, accounting, fraud-prevention and dispute purposes. Loaero and its providers use reasonable administrative and technical safeguards, although no online system can be guaranteed completely secure.
Your choices and rights
Depending on where you live, you may have rights to request access, correction, deletion, portability or restriction of personal information, object to certain processing, withdraw consent, or complain to a data-protection authority. Email us to make a request. We may need to verify your identity before responding.
Children and changes
The store is intended for people able to make purchases under applicable law and is not directed to children. We may update this notice as our services or legal requirements change; the latest version will appear on this page.
Last updated: September 16, 2026.